Privacy policy

At GUESTPILOT, SL, as it could not be otherwise, we take seriously the privacy protection rules, so we hereby inform you about the information we collect from you if you go on our website and / or decide to download GuestPilot APP, what do we do with your information and which rights you have. Please read this Policy before accepting, it is just 2 minutes. If you do not agree or do not understand any of our conditions, please refrain from downloading GuestPilot APP we will not collect any of your data.
1. GUESTPILOT, SL (hereinafter, “GUESTPILOT”), complies with current legislation in Spain regarding the protection of personal data, privacy of users and the secrecy and security of data, and adopts the technical and organizational measures necessary to avoid the loss, misuse, alteration, unauthorized access and theft of personal data, given the state of technology access, the nature of the data and the risks to which they are exposed.
By accepting this Privacy Policy you state having fully read and understood it and that you are a person over 14 years. In case you have not understood or do not accept all or part of this Privacy Policy or if you are a person under 14 , you should refrain from accepting this Privacy Policy as well as from giving us, in any way, any personal data of yours. If you are under 14 years you should read this Privacy Policy with your parents or legal representatives, who should understand this Privacy Policy before you can be a GuestPilot APP user.
3. GUESTPILOT will process the data in accordance with the principles of quality required by Organic Law 15/1999, of 13 December, of Data Protection (LOPD), confidentially and with the security measures required by Royal Decree 1720/2007 of 21 December, approving the Regulation implementing Law 15/1999 of 13 December on the protection of personal data (RLOPD).
4. The data we collect on the website are only those from the contact form (name, surname and email); the data we collect during the service provision are only those required for the registration process (email, username, age, sex or date of birth) as well as those generated during use of them (mainly reservations made and the information you provide for check-in, making reservations and other interactions with Affiliates that are directly collected by them and treated according to their own privacy policies). It is your responsibility to keep your personal data updated. If the update is not dully made, some or all our services may not operate and this could cause errors. GUESTPILOT makes no process of checking the actual identity of its users, it is your responsibility to provide your data.
5. Your personal data will be processed by GUESTPILOT for the sole purpose to lend the service, as well as to keep you informed by any means, of any commercial developments related to products or services that our company may launch in the future. If you do not authorize the use of your data for marketing purposes, you can exercise the right to object it following the procedure set forth in clause 8th of this Policy. Additionally, by hiring a service, you’re informed that your personal data will be transferred to the Affiliate that will provide the service for the purpose and according to the provisions set forth in clause 4th of this Privacy Policy.
6. The personal data that you give during the registration process or those generated during the use of our services will be only maintained as long as it may be deemed necessary to provide the service and to comply with any current legislation that requires us to retain them with the aim of responding to requests from the competent authorities. In the case of hiring a service, Affiliates will retain your data according to their own Privacy Policy.
7. You should also know that in case of acceptance of this Privacy Policy or by downloading our APP, personal data will be hosted on Amazon Web Services, Inc. for the sole purpose of providing hosting services, as well as on MailChimp platform (The Rocket Science Group, LLC), for the sole purpose of sending our email marketing campaigns as well as for management. Both platforms are in the USA so, by accepting this Privacy Policy or downloading our APP, you agree with the use we make of them.
8. At any moment you can revoke the consent you have given, without retroactive effects, and exercise your rights of access, rectification, cancellation and opposition by addressing a letter enclosing a photocopy of your ID card or any other identification document to GUESTPILOT – LOPD C / Sant Isidre, 36-08370 Calella (Barcelona).
9. If you have any questions or comments about how GuestPilot APP uses your data, write to