Everything Needed to Deliver on Modern
Guest Expectations
Reach your customers in all phases of the stay whatever is the channel they choose to interact with
WebSite
Engage with Check-in Online through your WebSite
ChatBot
Your automatized 24x7 Personal Assistant
APP
All your services in your Guest's mobile phone
Online
Check-in
Allow your Guests do the check-in online from the WEBSITEEngage with check-in invitations from everywhere ( mail, chat, sms, notifications.... )
Enable upgrades and upselling
Responsive design Learn More
Your own
Chatbot
Automated assistant chat always available for your Guests
Increase conversions
Understand your guests
Offer a personalized service Learn More
Your own
APP
All your services at your Guests' fingertips
Mobile Check-in & Check-out
Bookings and mobile direct payments
Push notifications with your last minute offers
Surveys Learn More
Bring all the hotel services and information directly into your guests’s fingertips.
Build Loyalty
Focus on the quality of the guest experience, simplify processes and invest in building lasting relationships with your customers.
Increase Revenue
Increase RevPOR by maximizing the use of all the facilities and services offered by your hotel.
Generate Efficiencies
Optimize your processes by anticipating guest arrival times, room preferences or special requests.
Our Solution
We focus on the Hotel-Guest mobile relationship where we cover all channels of interaction with the guest.
The hotel can reach their customers directly thru their mobile phone in all phases of the stay, whatever is the channel the customer choose to interact with ( hotel APP, hotel chat or directly from the hotel website.)
How Guestmate benefits you?
Designed For You
From small independent hotels to large hotel chains or resorts, also for campsites and apartments, Guestmate works perfectly whatever your size or accomodation type.
Easy to Set Up, Easy to Use
From sign-up to getting requests online from your guests, you’ll be up and running in a very short time. Guestmate provides a phenomenal user experience; so you can focus on running your business, while we host and manage all the stuff.
No IT Headaches
Guestmate is cloud-based; all you need is an internet connection and a browser to get a powerfull and fully-featured system to manage all your mobile channels for your business. No expensive servers, no IT contracts, no headaches.
Seriously Low Cost
Guestmate’s pricing plans are designed to fit every business and every budget! No expensive licenses, no hidden fees, our products are very affordable.
All you need is a browser!
Guestmate is accessible from any device that runs a browser. From desktops to laptops, tablets and even smartphones!
Great for Business Owners
Guestmate’s Dashboard and Analytics gives you rich reporting and insights into all the key aspects of your mobile channels. Analyse your guests’ behaviour, sales, trends and staff performance; anytime, anywhere, even form your smartphone!
Add new Channels for Relationship and Sales with your Current and Future Guests